Terms of Service – FrameRe
Last updated: 12/11/2025
Welcome to FrameRe. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”). By using our Services, you agree to these Terms. If you do not agree, please do not use the Services.
1. Acceptance of Terms
By accessing or using FrameRe’s website or Services, you confirm that you:
- Are at least the legal age of majority in your country, state, or province; or
- If you are a minor, have received consent from a parent or guardian to use our Services.
You also agree to follow these Terms, and any policies or guidelines posted on our site.
2. Changes to Terms
FrameRe may modify these Terms at any time. When changes are made, we’ll update the “Last updated” date. It’s your responsibility to check this page periodically. Continued use of the Services after changes indicates your acceptance of the new Terms.
3. Use of the Services
You agree to use our Services only for lawful purposes and in compliance with all applicable laws. You will not:
- Use the Services in a way that violates copyrights, trademarks, privacy, or other personal or property rights.
- Upload or transmit viruses, malware, or anything malicious.
- Impersonate another person or misrepresent your identity.
- Collect or harvest personal information from others without consent.
- Use automated means (bots, scrapers, etc.) to access or extract data from our site.
- Interfere with the functioning or security of our site.
FrameRe reserves the right to refuse service, limit access, or terminate accounts that violate these Terms.
4. Content, Feedback & Submissions
If you provide content to us (ideas, feedback, suggestions, or any materials), you grant FrameRe a non-exclusive, royalty-free, worldwide license to use, modify, publish, distribute, and otherwise exploit that content. We are not obligated to keep such content confidential or to pay you for its use.
You are responsible for ensuring that any content you submit does not violate the rights of others (e.g. copyright, privacy) and is not harmful, fraudulent, or illegal.
5. Accuracy and Availability
We attempt to keep all information on our site accurate, up-to-date, and reliable. However, errors and omissions may occur. We don’t guarantee that product descriptions, pricing, availability, or other content will always be correct. We may update or remove items, change prices, or modify features at any time without prior notice.
6. Billing, Orders, Payments & Refunds
- Orders & Payments: You will pay the amounts displayed on the invoice or checkout, including any applicable fees and taxes. We may accept payment through credit cards, third-party processors (e.g. PayPal), or other methods as specified.
- Delivery of Work: FrameRe will deliver your finished work (e.g. edited images/videos) via a secure link or method chosen by us.
- Revisions & Refunds: We may offer previews or draft work so you can review quality. Once you accept the work, we normally don’t issue refunds, but we will work with you to make revisions to ensure satisfactory quality. If there is an error on our part or we fail to meet a promised feature or deadline, you may contact us to discuss adjustments or partial refund, depending on the situation.
7. Third-Party Links & External Content
Our Services may include links or embed content from third-party websites or services. These are provided for your convenience. We do not control those third parties and are not responsible for their content, privacy practices, or any harm you might suffer from using them.
8. Disclaimer of Warranties; Limitation of Liability
- As-is & No Guarantees: Our Services are provided “as is” and “as available,” without any warranties of any kind, express or implied. We do not guarantee uninterrupted or error-free access.
- Limitation of Liability: To the maximum extent permitted by law, FrameRe and its team shall not be liable for any direct, indirect, incidental, special, or consequential damages, loss of profits or data, or other losses arising out of or in connection with your use of the Services, even if we’ve been advised of the possibility of such damages.
9. Indemnification
You agree to defend, indemnify, and hold harmless FrameRe, its officers, directors, employees, agents, and affiliates from any claims, damages, obligations, losses, liabilities, costs or debt, and expenses arising from:
- Your violation of these Terms;
- Your violation of any rights of another;
- Your content or actions on or through our Services.
10. Severability
If any provision in these Terms is found to be invalid, illegal, or unenforceable under applicable law, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
11. Governing Law
These Terms are governed by the laws of Vietnam. Any disputes related to these Terms or your use of the Services will be subject to the exclusive jurisdiction of the courts in that jurisdiction.
12. Entire Agreement
These Terms, together with any other documents we expressly incorporate by reference (like Privacy Policy, Payment Policy, Refund Policy), constitute the entire agreement between you and FrameRe concerning the Services, replacing any prior agreements, proposals, or communications.
13. Contact
If you have questions about this policy or want to exercise your rights, you can reach us at:
📞 096 986 3280