Privacy Policy

1. Information We Collect

We collect information about you in several ways:

• Information you provide: When you sign up, make purchases, contact customer support, fill out forms, or otherwise communicate with us, we gather the information you provide—such as your name, address, email, phone number, payment details, etc.
• Automatically collected data: When you interact with our Services—such as browsing our site—we automatically collect certain device and usage information like IP addresses, browser type, device identifiers, pages viewed, how you interact with content, etc. We also use cookies and similar technologies to help with this.
• Information from other sources: We may receive data about you from third parties—such as delivery services, public databases, or partners—to help us verify and update our records (for example, address verification).

2. How We Use Your Information

We use the collected information for various purposes, including:

• Fulfilling and managing orders: processing purchases, shipping, payment, and communication related to your orders.
• Operating and improving our Services: diagnosing problems, enhancing features, maintaining reliability, and analyzing user behavior to improve the user experience.
• Personalization: tailoring recommendations, products, offers, and content that might be relevant to your interests or past interactions.
• Legal and compliance purposes: fulfilling obligations like verifying identity, complying with applicable laws, and handling financial or tax matters.
• Communication: sending you updates about your account, transactions, support responses, and other important notices.
• Marketing and advertising: showing you offers or content that may be of interest, including interest-based advertisements where applicable.
• Fraud prevention and security: protecting our customers, company, and others from fraud, abuse, and other risks.

3. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Recognize your device when you return to our Services.
• Understand and analyze how you use the Services.
• Improve and personalize the Services.

You can control or disable cookies via your browser settings, though doing so may limit some parts of the website’s functionality.

4. Sharing of Information

We do not sell your personal data. We may share your information only under certain circumstances:

• With service providers who carry out tasks on our behalf (e.g., payment processors, delivery companies, customer service, analytics providers). They only receive the data necessary to perform their functions.
• Business transfers: If our company is involved in a merger, acquisition, sale of assets, or other corporate reorganization, customer information may be transferred—but still subject to the promises made in this policy.
• Legal obligations and protection: When required by law, regulation, legal process, or to protect rights, property, or safety of FrameRe, its users, or others. This includes cooperating with law enforcement or other regulatory bodies.

5. Security of Your Information

We take security seriously and implement reasonable administrative, technical, and physical safeguards to protect your information during transmission and storage.

• Data transmitted to FrameRe is encrypted.
• Sensitive information (like payment data) is handled in accordance with industry standards.
• We may require proof of identity before allowing access to or disclosure of your personal information for some requests, to prevent unauthorized disclosures.

6. Your Choices & Access

You have control over your information:

• You can review, update, or delete personal information associated with your account.
• You may opt out of receiving marketing emails.
• Manage preferences regarding cookies and tracking tools through browser settings or opt-out tools if available.
• Contact us to ask questions about our privacy practices, or request access to or deletion of your data, where applicable under law.

7. Intellectual Property Claims (DMCA / Similar Acts)

If you believe any content on our site infringes your copyright or other intellectual property rights:

• Provide identification details, description of the allegedly infringing material, URL or location, and proof of ownership.
• FrameRe will review and, if valid, remove or restrict access to infringing material in accordance with applicable laws.

8. Updates to This Policy

We may revise or update this policy from time to time. We’ll post the new effective date at the top and, if appropriate, notify you via email or through our Services. Continued use of our Services after that date implies your agreement to the updated policy.

9. Contact Information

If you have questions about this policy or want to exercise your rights, you can reach us at:

📞 096 986 3280

✉️ framere102@gmail.com